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Product Description
Ensure your pet stays hydrated with our sleek and smart Automatic Cat Water Fountain. Designed with the health and convenience of your beloved pet in mind, this water dispenser features a transparent, food-grade PC material that is safe, non-toxic, and durable. Perfect for busy pet owners, it offers a generous 2-liter capacity and dual water flow modes to cater to your pet’s preferences.
Key Features
- Dual Water Flow Modes: Choose between Faucet Mode for a gentle trickle or Fountain Mode for a free-flowing stream.
- Smart Silent Pump: Our pump operates quietly with minimal noise, ensuring a peaceful environment.
- Transparent Design: Fully transparent material allows pets and owners to see the water level easily.
- Large Capacity: The 2-liter reservoir reduces the need for frequent refills and supports multiple pets.
Product Benefits
- Cleaner Water: A replaceable charcoal filter removes hair, odors, and chlorine, improving taste and quality of the water.
- Health Promoting: Encourages hydration which is essential for your pet’s kidney and metabolic health.
- Easy to Clean: Simple quick-release structure allows for easy disassembly and cleaning.
- USB Powered: Convenient USB connection provides a safe and easy way to power up.
- Low Maintenance: The intelligent sensor mode suggests filter changes every 2 months, saving time and effort.
Why Choose Our Water Fountain?
This product is ideal for pet owners looking to provide a constant source of clean, fresh water to their pets. The smart design minimizes noise and maintenance, while the large capacity means your pet is always able to access fresh water, making it perfect for use while you’re at work or busy around the house. The stylish and transparent design not only makes it easy to monitor the water level but also adds a touch of modern style to your home decor.
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of joubella.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of joubella.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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