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Product Description
Experience Cozy Comfort Anytime, Anywhere
Introducing our Foldable Winter Warm Cat House Bed, the ultimate retreat for your furry friends during chilly nights. Crafted with plush PP Cotton filling and a velvet surface, this cat house provides a soft, warm sanctuary for cats and small dogs alike. Say goodbye to cold floors and hello to deep, restful sleep!
Features That Make Every Nap a Dream
- Comfortable Fabric: The luxurious velvet surface paired with PP Cotton filling ensures optimal warmth and comfort for your pet’s slumber.
- Removable & Washable: Easily keep your pet’s haven clean with the convenient zipper design and washable Oxford cloth material.
- Enclosed Security: Designed to mimic a cozy cave, this pet house provides a sense of security, shielding your furry friend from drafts and cold.
Benefits Your Pet Will Love
- Keeps pets warm and snug during winter nights
- Provides a secure and private space for relaxation
- Easy to clean and maintain for hassle-free care
- Portable and foldable design for on-the-go comfort
Experience the joy of seeing your beloved pet snuggled up in warmth and comfort with our Foldable Winter Warm Cat House Bed. Whether it’s a cat or a small dog, this cozy retreat is sure to become their favorite spot for deep, rejuvenating sleep.
Unmatched Quality & Convenience
Our cat house bed comes in three sizes to suit pets of varying weights, ensuring a perfect fit for your furry companion. Choose from Gray or Khaki to complement your home decor effortlessly.
Upgrade your pet’s comfort today and give them the gift of ultimate coziness with our Foldable Winter Warm Cat House Bed.
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of joubella.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of joubella.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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