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Product Description
Discover the Ultimate Feeding Solution for Your Furry Friends
Introducing our top-of-the-line Waterproof Silicone Pet Feeding Mat – the perfect blend of functionality and style for your beloved pets. Designed to cater to both dogs and cats, this mat is not just a feeding area but a statement of care for your pet’s dining experience.
Features That Set Us Apart
Our pet feeding mat is crafted from premium silicone, ensuring durability and resilience against enthusiastic eaters. The non-slip design keeps the mat securely in place on any surface, be it wood floors, tiles, or rugs. Available in four charming colors – beige, grey, navy blue, and pink – it complements any home decor. Plus, with large (23.4in x 15.7in) and small (18.8in x 11.7in) sizes, there’s a perfect fit for every pet.
Why Your Pet Deserves This Mat
- Waterproof and Stain-Resistant: Spills? No problem. The mat’s waterproof surface prevents liquids from soaking through, protecting your floors from stains and spills.
- Easy to Clean: A simple rinse under running water or a wipe with a damp cloth is all it takes to clean the mat, making maintenance a breeze.
- Safe and Non-Toxic: Our mats are made from food-grade silicone, ensuring a safe eating surface for your pets.
- Versatile Use: Ideal for food bowls, water dishes, or even as a tray for messy eaters.
With its sleek cloud design and practicality, our pet feeding mat is more than just a utility item; it’s a way to show your pets how much you care. Whether you have a playful puppy, a kitten, or a mature dog or cat, this mat suits all stages of your pet’s life.
Customer Satisfaction – Our Priority
Your satisfaction is our top priority. We assure the quality of our products and are committed to providing the best service. If you have any concerns or issues, we are always here to assist. Plus, with our hassle-free shipping and customer-friendly return or refund policies, your shopping experience is guaranteed to be worry-free.
Place Your Order Today!
Don’t wait to enhance your pet’s feeding area. Order now and witness the transformation in your pet’s dining routine. Remember, a happy pet makes a happy home. Click to add this essential pet accessory to your cart!
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of joubella.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of joubella.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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